Privacy policy

FIZZ Pickleball ("we", "us", or "our") is an Australian-owned business based in Newcastle, NSW. We respect your privacy and are committed to protecting the personal information you share with us.

What we collect When you place an order or browse our store, we may collect: your name, email address, shipping address, phone number, and payment information. Payment data is processed securely by Shopify — we do not store your card details.

How we use your information We use your information to process and fulfil your order, communicate with you about your purchase, and occasionally send you updates about FIZZ products (you can opt out at any time).

Sharing your information We do not sell or rent your personal information. We may share it with trusted third parties who help us operate our store (e.g. Shopify, Australia Post, and payment processors), solely for the purpose of fulfilling your order.

Cookies Our store uses cookies to keep track of your cart and improve your browsing experience. You can disable cookies in your browser settings, though this may affect store functionality.

Analytics & Tracking We may use third-party tools including Google Analytics and the Meta (Facebook) Pixel to understand how visitors interact with our store and to serve relevant advertising. These tools may collect data such as pages visited, time on site, and browsing behaviour via cookies and similar technologies. You can opt out of Google Analytics via Google's opt-out tool (https://tools.google.com/dlpage/gaoptout) and manage your Facebook ad preferences via your Facebook settings.

Your rights You have the right to access, correct, or request deletion of your personal data. To do so, contact us at support@fizzpickleball.com.au.

Contact FIZZ Pickleball | Newcastle, NSW, Australia | support@fizzpickleball.com.au